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FAQS

  • Q What’s the advantages of MyKingdom

    A 360°Guarantee from MyKingdom - means you're covered from every angle.
    1. We guarantee the lowest price - otherwise we refund the difference.
    2. We accept 7 days Return Services - if you are not satisfied.
    3. On-time shipment- we ship in 2 days once received the payment.
    4. 2 Years Prolong Warranty - Free Shipping
    5. Firmware available - to provide by putting in a micro sd card with your goods or download from our webmail link.
    6. OEM Order - You are welcome to print your logo on the back case, display your logo on the screen when start on. Print your logo on the package to make it your brand.

  • Q Do I need to pay Import taxes?

    A When you import products from another country, there is always the possibility of paying import taxes. We can help you reduce or avoid import taxes by 1.Declaring lower values; 2. Remark “Samples/Free gifts, no commercial value, for customs purpose only”.
  • Q What services can you provide for Packaging & Shipping?

    A We provide professional shipping services, which include:
    1. We provide fast shipping in 1 to 3 days for sample order, Mass production delivered in 5 to 15 days;
    2. Professional packaging with seal stickers and fragile stickers;
    3. Email Reference number and Tracking number in 24 hours once the goods is shipped
    4. Follow up communication until the goods have been delivered
    5. Email Customer feedback questionnaire for future quality and serves improvement. We offer as many shipping options as possible, including DHL, UPS, TNT, Fedex, Railway, and shipping by Sea.

Faq Regarding To Products

Storage and language
The original keyboards for our Laptops or Desktops are English. We can add to the English keyboard: Russian, Spanish, German, French, Arabic, Hebrew, Korean, Portuguese, Danish, Dutch, Greek, English keyboard, Turkish, Thai, Swedish Japanese, Japanese, Ukrainian, and other languages ​​can provide stickers, please contact after placing an order. 
Our operating system
The device supports more than 100 languages. The actual amount of storage available is not equal to the number written. The reason we can explain is that the software configuration will Occupies some storage space. The last available storage you can view screenshots of Antutu scores. We cannot accept arguments about memory/memory differences.
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